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5
Critical Factors to Consider
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Refill Shops
& Kiosks
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DiscountInk
Retail Stores
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INSPECTION
Critical Factor #1: Do they test each empty cartridge for visual AND
electrical defects prior to refilling?
Why this is important: Each cartridge must be free from electrical and
visual defects or it may not work in your printer.
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NO
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YES
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CLEANING
Critical Factor #2: Do they use a variety of cleaning systems
(Steaming, centrifuge, flushing with reverse osmosis
system, etc.) to ensure every last bit of ink is removed
from the cartridge prior to refilling?
Why this is important: Cartridges that are not properly cleaned often
have a shorter shelf life and result in higher failure
rates.
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NO
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YES
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INKS
Critical Factor #3: Do they use inks that are specially formulated for
each type of cartridge?
Why this is important: If the same type of ink is used to refill all
types of cartridges, the print quality is going to be
inconsistent. You run a higher risk of having colors
that don’t match, and the cartridge may not last as
long as it should.
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NO
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YES
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FILLING
Critical Factor #4: Do they have filling machines specifically
designed for each type of cartridge – to ensure
consistent and accurate filling?
Why this is important: It’s important that cartridges are filled with a
precise amount of ink each and every time. If a
cartridge has too much ink – it’s more susceptible
to leaking. If there isn’t enough ink – the
cartridge won’t produce an acceptable page yield. If
there is air in the ink, the cartridge won’t print
properly.
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NO
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YES
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TESTING
Critical Factor #5: Once your cartridge is filled, do they print a
test page to verify the quality?
Why this is important: This is the only way to verify that the colors
match, and to make sure there is no smearing or
streaking.
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NO
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YES
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